Whiffling Terms & Conditions



Thank you for visiting www.jessieandthejabberwock.co.uk.

By using this website and/or placing an order you agree to the terms and conditions set out below.

If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us at jessieandthejabberwock@gmail.com





When you place an order on our website we must receive full payment before your order can be accepted, at which point we shall email you an order confirmation email and your order will then be processed and despatched.


We reserve the right to refuse an order. Non-acceptance of an order may, for example, result from one of the following:

    * The product ordered being unavailable from stock

    * Our inability to obtain authorisation of payment

    * If we suspect any fraudulent activity

If there are any problems with your order we shall contact you.





Prices are subject to change without notice. These changes will not affect orders that have already been processed and dispatched.

Prices quoted on the Site exclude delivery costs which are added to the total cost of your order during the order process. You can find more information in Delivery Information for delivery costs by destination and item type.





We will take all necessary measures to keep the details of your order and payment secure.





Care has been taken in the preparation of the content of this website to ensure and that all goods are fairly described and that all colours and styles are accurately depicted, although some variation may occur. Any weights, dimensions given about the goods are approximate only. 


A selection of our products are hand made to order; we cannot guarantee that the product you receive will be an exact replica of what is photographed due to its handmade nature. However it will always be very similar and we like to think that’s what makes our products special and unique.


We reserve the right at any time without notice to revise the content of our site (including the goods and/or services offered by us) and these terms and conditions. Any changes to these terms and conditions will be posted on our site and by continuing to use our site following any such change you will signify that you agree to be bound by the revised terms and conditions of use.





Goods are subject to availability. If the goods you have ordered are not available from stock, we will contact you by e-mail as soon as possible. If applicable we will be able to give you an estimated date of when your product will be back in stock & available for dispatch to you. Alternatively, you will be entitled to cancel your order and receive a refund.





From time to time this website may also include links, including hyperlinks, to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s)





Given the unpredictability of technology and the online environment, we do not warrant that the function or operation of this Site will be uninterrupted or error-free. Every effort is made to keep the website up and running smoothly.  However, Jessie & the Jabberwock take no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues out of our control.